Billing Terms

1. Accepted Payment Methods

2. Currency & Payment Timing

All prices are displayed and charged in US Dollars (USD) unless otherwise stated. Payment is charged immediately upon successful order placement. You will receive email confirmation once the transaction completes.

3. Billing Information

You agree to provide accurate and complete billing information:

• Full legal name as it appears on the card
• Valid billing address matching your card statement
• Valid card number, expiration date, and security code
• Working email and phone for order updates

4. Taxes & Duties

5. Fraud Prevention

All transactions are screened for fraud. Orders flagged as suspicious may be:

• Delayed for additional verification
• Cancelled and refunded
• Subject to ID or payment verification

6. Refunds & Chargebacks

Refunds are processed to the original payment method within 7–14 business days after approval. If you dispute a charge without first contacting us, we reserve the right to provide transaction evidence, ban future purchases, and pursue legal action for fraudulent chargebacks. Please contact us first — we resolve 95% of billing issues within 24 hours.

7. Authorization Holds

When you place an order, your bank may place a temporary authorization hold. This is not a charge. The hold is released within 3–7 business days if the transaction is cancelled.

8. Pricing Errors & Failed Payments

9. Subscriptions & Invoices

We do not currently offer subscription services. All charges are one-time transactions. A digital receipt is emailed immediately after successful payment. For formal invoices, contact us with your Order ID.

10. Governing Law

These Billing Terms shall be governed by the laws of the jurisdiction where Supreme Dog Garage is registered.